LIC to publish FAQs regarding cancellation of its policies

Applicant had sought information whether repudiation code 1-101 was sufficient enough to cancel the policy; reasons for accepting the premium due on 2/2017 after informing repudiation of claim and other issues related thereto.
On a query from CIC whether any FAQs had been answered and placed in public domain on such and related matters, PIO had replied in the negative but had assured that in the larger public interest, they would attempt to prepare a set of question and answers on this and related queries and place it on their website for the benefit of their customers.
CIC having regard to the facts of the case and the submissions made by the LIC, has directed it to furnish a set of FAQs on such related matters for the benefit of the public at large especially its customers for the ease and ready reference, within a period of 15 days from the date of receipt of this order.
Anil Kumar S vs CPIO & Manager (CRM), LIC of India,
No. CIC/LICOI/A/2018/150362-BJ DD 12-3-2020

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